This Privacy Policy explains how micronic Filter (“we”, “us”, “our”) collects, uses, discloses and safeguards information when you visit micronicfilter.com or interact with our services.
1. Who We Are (Data Controller)
micronic Filter — Iskenderun / Hatay, Türkiye & Ankara Office (Tel: +90 326 616 54 54 | +90 312 492 20 20)
Email: info@micronicfilter.com | export@micronicfiltre.com
2. What Data We Collect
- Identity & contact data (name, company, email, phone)
- Usage & technical data (IP, device, browser, pages viewed, cookies)
- Commercial data (quotes, orders, invoices)
- Communication data (support tickets, forms, emails)
3. How We Use Your Data (Lawful Bases)
- To provide and improve our services (performance of a contract)
- To respond to inquiries and support (legitimate interest)
- To send service communications or opt-in marketing (consent/legitimate interest)
- To comply with legal obligations (tax, accounting, sanctions)
4. Cookies & Analytics
We use essential cookies for site operation and optional analytics/marketing cookies (e.g., Google Analytics) with your consent. Manage preferences via our cookie banner or your browser settings. See our Cookie Notice.
5. Sharing & Transfers
We may share data with trusted processors (hosting, CRM, email, analytics) under data processing agreements. If data is transferred outside the EEA/UK/Türkiye, we use appropriate safeguards (e.g., EU SCCs, UK IDTA).
6. Retention
We retain personal data only as long as necessary for the purposes above, or as required by law. Typical retention: customer/accounting records 10 years; marketing data until you opt out.
7. Security
We implement administrative, technical and organizational measures (access controls, encryption in transit, backups, least-privilege). No method is 100% secure, but we strive for industry best practice.
8. Your Rights
Depending on your location (e.g., GDPR), you may have the right to access, rectify, erase, restrict or object to processing, data portability, withdraw consent, and lodge a complaint with your data protection authority.
9. Contact
For privacy requests: privacy@micronicfilter.com (recommended) or the contacts listed in Section 1.
10. Changes
We may update this Policy; changes are effective on posting with the “Last updated” date above.
